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Legal

Privacy Policy

How STS Repair Memphis collects, uses, and protects your information.

Information we collect

We collect the information you provide when booking a repair or contacting us — such as your name, email, phone number, and device details. We also collect transaction data related to your repairs and purchases.

How we use your information

We use your information to process repairs, communicate status updates, send receipts, provide customer support, and improve our services. We do not sell your personal information.

Payment data

Payment is processed securely through our payment provider. We do not store your full card details on our servers — payment information is handled entirely by the provider's secure infrastructure.

Data retention

We retain repair records and associated customer information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account data at any time.

Cookies & analytics

We use cookies and basic analytics to understand how our site is used and to improve the experience. These tools do not collect sensitive personal information.

Your rights

You may access, correct, or request deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

Contact

For privacy questions, reach us at (901) 767-3356 or visit our shop at 4646 Poplar Avenue, Suite 108, Memphis, TN 38117.