STS Repair Memphis
STS Protect — Accidents happen. Protect your device.

Which tier does your device qualify for?

Standard, Plus, and Premium stay locked until your device is verified. Check your device first — we'll unlock the exact protection tier it qualifies for.

Find Your Device's Protection Plan

Select your device to see the STS Protect plan it qualifies for. Eligibility is verified from our live catalog — STS Repair assigns the protection plan for your model, and you choose monthly or yearly billing.

Essential Device Protection

Standard Plan · unlocked by eligibility check

Best for eligible smartphones with lower replacement and repair costs.

$9.99/ month
Up to 2 claims per rolling 12 months
Service fees apply per claim
Max benefit $400 per claim
7-day waiting period before coverage

Advanced Device Protection

Plus Plan · unlocked by eligibility check

Designed for eligible mainstream and higher-value smartphones with moderate repair costs.

$12.99/ month
Up to 2 claims per rolling 12 months
Service fees apply per claim
Max benefit $600 per claim
7-day waiting period before coverage

Flagship Device Protection

Premium Plan · unlocked by eligibility check

Designed for eligible premium and flagship smartphones with higher repair costs.

$16.99/ month
Up to 2 claims per rolling 12 months
Service fees apply per claim
Max benefit $900 per claim
7-day waiting period before coverage

Coverage is subject to eligibility, service fees, claim limits, exclusions, and STS Protect Terms & Conditions. STS Protect is not insurance.

What's Covered

  • Accidental Screen Damage
  • Back Glass Damage
  • Accidental Drops & Impact
  • Liquid Damage
  • Charging Port Damage
  • Camera Damage
  • Other Qualifying Accidental Damage

Not Covered

  • Pre-existing damage
  • Intentional damage
  • Cosmetic damage that does not affect function
  • Lost devices
  • Stolen devices
  • Data loss
  • Unauthorized modifications
  • Altered or removed IMEI or serial
  • Catastrophic destruction / device beyond reasonable repair
  • Accessories
  • Fraudulent claims

Warranty vs STS Protect

Two distinct forms of coverage — know the difference.

STS 1-Year Repair Warranty

Included with qualifying STS repairs

  • · Protects the repair against qualifying part or workmanship defects.
  • · Accidental damage is not included.

STS Protect

Optional paid protection

  • · Provides protection against qualifying future accidental damage.
  • · Service fees and plan limitations apply.

STS Protect FAQ

Quick answers to the questions we hear most. The full STS Protect Terms & Conditions remain the binding authority.

These answers summarize the program. The full STS Protect Terms & Conditions are the binding authority and control in the event of any difference.

Read the full STS Protect Terms

My Protection

Manage your protected devices.

My Documents

Protect Your Device

Enroll your device in STS Protect to reduce the cost of unexpected accidental damage.